FAQ

 

Who do I contact with issues? 

For all order issues, return questions, or other inquiries, send an email to letschat@tressperfection.com.

Do you ship out of the US?

Unfortunately, right now we’ll ship only in the US

 Do you accept returns?

No. Our sales are final. Please read our return and cancellation policy. You can view that here.

What is your shipping time?

We usually ship 10-15 business days after the order is confirmed.

Why am I sometimes getting two or more shipments?

We have different warehouses where we ship out from, sometimes the pieces you purchased are located in more than one of our locations.