Policies
General Info:
Shipping takes 10-15 business days to ship out from the moment the order has been charged.
Actual colors may vary. This is due to computer monitors displaying colors differently and everyone can see these colors differently. We try extremely hard to ensure our photos are as life-like as possible, but please understand the actual color may vary slightly from your monitor.
Return Policy:
SALES ARE FINAL
If a return is made after being approved by TressPerfection, the customer will assume return shipping costs and a 35% RESTOCKING FEE will be applied from the entire order amount, including refused and unaccepted packages. Clients must reach out within 24 hours after receiving their order to be approved, and if approved, must be shipped within 24 hours.
Shipping and handling are non-refundable (Including all refused and unaccepted packages.). Customer will have to pay for the shipping fee again if they want an unaccepted package to be re-shipped.
If you used SEZZLE to pay for your order & return your items, you will be responsible for making your SEZZLE payments. We are NOT AUTHORIZED to make changes or cancel SEZZLE payments, as SEZZLE is only a service we provide to you. SEZZLE is an entirely separate company that you have gone in to an agreement with.
Claims for any damage or missing products must be made within 1 day upon receipt of merchandise. We will not accept any items if … -Worn -Washed -Altered -Snagged -Ripped -Stained -Odors -Or any other damages caused by the receiver.
We are not responsible if the package gets lost or damaged after USPS and UPS has received it. Orders are usually shipped within 10-15 business days, We don’t ship to Puerto Rico or Hawaii.
Claims for any damage or missing products must be made within 1 day upon receipt of merchandise. We will not accept any items if … -Worn -Washed -Altered -Snagged -Ripped -Stained -Odors -Or any other damages caused by the receiver.
We are not responsible if the package gets lost or damaged after USPS and UPS has received it. Orders are usually shipped within 10-15 business days, We don’t ship to Puerto Rico or Hawaii.
US ONLY
If a package is returned to us by return to sender, these can take up to 30 days to process.
Cancellation Policy:
******We aren't able to offer cancellations at this time. NO EXCEPTION******
Privacy Policy
Effective Date: March 17th 2025
At Tress Perfection, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, purchase products, or interact with us.
1. Information We Collect
We collect the following types of personal information when you visit our store:
Personal Details: Name, email address, phone number, and shipping/billing address.
Payment Information: We do not store payment details; transactions are securely processed by third-party payment providers.
Order Details: Purchase history and preferences.
Communication Data: Messages and inquiries sent to us.
Technical Information: IP address, browser type, and device details (collected through cookies and analytics tools).
2. How We Use Your Information
We use your information to:
Process and fulfill your orders.
Communicate with you about your order, updates, or customer support requests.
Send promotional messages, special offers, and updates on new products via email or text messages (SMS/MMS), if you have opted in.
Personalize your shopping experience and recommend products.
Improve our website, products, and services.
Prevent fraud and enhance security.
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
Shipping carriers to deliver your order.
Payment processors to securely handle transactions.
Service providers that assist with website operations, marketing, and analytics.
Legal authorities when required by law or for fraud prevention.
4. SMS & Email Marketing
By providing your phone number at checkout or during account registration, you agree to receive text messages (SMS/MMS) about:
New product launches
Exclusive sales & promotions
Special offers
You can opt out at any time by replying STOP to any message or contacting us at [Your Contact Email]. Standard messaging rates may apply.
5. Data Security
We implement industry-standard security measures to protect your personal data. However, no online transmission is 100% secure. Please ensure you use strong passwords and protect your account information.
6. Cookies & Tracking Technologies
We use cookies to improve your shopping experience, track website activity, and analyze performance. You can manage cookie preferences in your browser settings.
7. Your Rights & Choices
You have the right to:
Access, update, or delete your personal information.
Opt out of marketing emails (unsubscribe link provided in emails).
Opt out of SMS marketing (reply STOP at any time).
Disable cookies through browser settings.
To request data updates or deletion, please contact us at [Your Email].
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.
9. Updates to This Policy
We may update this policy occasionally. Any changes will be posted here with an updated Effective Date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us at:
📧 Email: letschat@tressperfection.com
Effective Date: March 17th 2025
At Tress Perfection, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, purchase products, or interact with us.
1. Information We Collect
We collect the following types of personal information when you visit our store:
Personal Details: Name, email address, phone number, and shipping/billing address.
Payment Information: We do not store payment details; transactions are securely processed by third-party payment providers.
Order Details: Purchase history and preferences.
Communication Data: Messages and inquiries sent to us.
Technical Information: IP address, browser type, and device details (collected through cookies and analytics tools).
2. How We Use Your Information
We use your information to:
Process and fulfill your orders.
Communicate with you about your order, updates, or customer support requests.
Send promotional messages, special offers, and updates on new products via email or text messages (SMS/MMS), if you have opted in.
Personalize your shopping experience and recommend products.
Improve our website, products, and services.
Prevent fraud and enhance security.
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
Shipping carriers to deliver your order.
Payment processors to securely handle transactions.
Service providers that assist with website operations, marketing, and analytics.
Legal authorities when required by law or for fraud prevention.
4. SMS & Email Marketing
By providing your phone number at checkout or during account registration, you agree to receive text messages (SMS/MMS) about:
New product launches
Exclusive sales & promotions
Special offers
You can opt out at any time by replying STOP to any message or contacting us at [Your Contact Email]. Standard messaging rates may apply.
5. Data Security
We implement industry-standard security measures to protect your personal data. However, no online transmission is 100% secure. Please ensure you use strong passwords and protect your account information.
6. Cookies & Tracking Technologies
We use cookies to improve your shopping experience, track website activity, and analyze performance. You can manage cookie preferences in your browser settings.
7. Your Rights & Choices
You have the right to:
Access, update, or delete your personal information.
Opt out of marketing emails (unsubscribe link provided in emails).
Opt out of SMS marketing (reply STOP at any time).
Disable cookies through browser settings.
To request data updates or deletion, please contact us at [Your Email].
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.
9. Updates to This Policy
We may update this policy occasionally. Any changes will be posted here with an updated Effective Date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please reach out to us at:
📧 Email: letschat@tressperfection.com