Human hair pieces may be returned within 3 days of delivery for store credit, minus a 35% restocking fee. Items must be unworn, unaltered, and in original condition with tags, packaging, and included accessories. Custom or customized orders (including any cuts, color changes, or adjustments) are considered final sale and cannot be refunded. Synthetic wigs, and accessories are non-returnable. Buyer covers return shipping costs and must contact us for approval before sending. Store credit is issued only after inspection. Items that do not meet these conditions will be refused and returned at the buyer’s expense. No cancellations once an order is placed. No exchanges are allowed at this moment.

Yes our toppers are 100% Premium Human Hair:Brazilian, Mongolian, Slavic or European Remy Human Hair

Each piece is handmade to order and takes about 10-12 weeks, depending on the density and base type you choose.

Limited Warranty for Human Hair Pieces.

We offer a 3-month limited warranty from the delivery date.
This warranty covers:
• Manufacturing or craftsmanship issues (e.g., loose ventilation, stitching, or premature shedding not caused by wear).
• Base construction issues (e.g., seam separation, or stitching flaws).

It does not cover:
• Normal wear, tangling, dryness, or shedding caused by product buildup, heat styling, or coloring.
• Damage due to chemical treatments, incorrect washing, or alterations made after delivery.

If an issue occurs within 3 months, please contact us with photos and a short description — we’ll evaluate it carefully and guide you through the warranty process.

Repair & Refresh Services

After the warranty period, we’re happy to continue caring for your piece!
Our repair services include:
• Re-ventilation (adding new hair to thinning spots)
• Base reinforcement
• Clip replacement or PU edge restoration
• Deep conditioning and color refresh

Each topper comes with discreet, comfortable clips that snap securely into your hair. I can also add combs or customize the attachment method if needed—just let me know your preference! Halo wires or halo bands are also recommended.

Density refers to how much hair is on the topper. Light density offers a natural, subtle look, while medium or high density adds more volume. I’m happy to help you choose the right option based on your needs and hair goals! Usually between 150% to 220%

Yes! My toppers are designed specifically for women experiencing thinning or hair loss. They’re lightweight, breathable, and customized for a seamless, natural look.

Yes, you can color or tone your human hair topper or wig after delivery—just keep in mind that lighter shades are easier to tone or darken. Darker toppers, however, can’t be lightened since they’ve already been dyed and may get damaged if bleached. I recommend working with a professional to ensure the best results.

Synthetic pieces can't be colored.

Yes, it’s normal! Brunette human hair toppers often release some color when washed—especially if they’ve been recently dyed. It’s just leftover pigment and nothing to worry about. Use sulfate-free shampoo and cool water to help preserve the color.

Even blonde hair pieces with darker roots may release some color when washed—especially if the root was tinted or toned. It’s usually just excess pigment and is normal during the first few washes. To minimize fading, use cool water and color-safe, sulfate-free products.