Final Sale Sample

✨ Note: This piece may also be available in 🇪🇺 European hair as a custom order.
💰 Pricing will vary based on hair type and availability.
📩 Please contact us for more info or to request a quote!

Pictures of EMBER 20

✨ Transform your look in seconds with our luxurious 9x9 silk top human hair topper, made with 100% premium Remy hair for the most natural movement and finish. Whether you’re experiencing hair thinning or simply want more volume and length, this piece delivers effortless beauty and confidence.

🔹 Base Size: 9x9 inches – provides maximum coverage, especially great for moderate to advanced hair thinning.
🔹 Length: 20 inches (measured from crown to ends)
🔹 Hair Type: 100% Premium Remy Human Hair
🔹 Density: Average – natural fullness that blends seamlessly with your bio hair
🔹 Top Construction: Silk Top – creates a realistic scalp illusion, allowing for multidirectional parting
🔹 Clips: Secure, comfortable clips for all-day wear
🔹 Color: Neutral brunette blend with soft lowlights and a slightly lighter finish toward the ends (see photos – color may vary slightly depending on lighting and screen)

💧 Texture: Dries with a soft natural wave; easy to straighten or curl
💎 Styling Tip: Use heat tools up to 300°F (150°C) for styling. Always use heat protectant spray.

⸻

Why You’ll Love It:
✔️ Ultra-realistic scalp look
✔️ Lightweight and breathable
✔️ Blends beautifully with medium brown and bronde tones
✔️ Perfect for everyday wear or special occasions
Return Policy

Human Hair Pieces

Human hair pieces may be returned within 3 days of delivery for store credit or refund, minus a 35% restocking fee.

To qualify, the item must be in the same condition as received:
• Lace/front not cut or altered
• Not worn, used, or styled
• Not washed, conditioned, or exposed to heat tools
• No color changes, chemical treatments, or product buildup (hairspray, mousse, etc.)
• Tags, original packaging, and included accessories (halo wires, clips, combs, etc.) must be returned with the piece

⸻

Final Sale Items

All other items — including synthetic wigs, toppers, extensions, and accessories — are final sale and not eligible for return or exchange.

⸻

Custom / Customised Orders

Custom Topper or Wig Orders do not have a refund option for change of mind, color, size, etc. A custom piece is a bespoke product exclusively made with a particular client in mind.

If TressPerfection alters a stock piece at the customer’s request (e.g., a color change, balayage, or cut), this is also considered a Custom Order.

A custom order includes, but is not limited to:
• Any cut, including Signature Cut, Custom Cut, Thinning & Softening Cut
• Custom Color Services

Important conditions:
• Hair pieces must be sent back in the original condition as delivered.
• No cuts, color, or adjustments of the cap (moving of the clips, combs, part, etc.)
• No concealer applied to the silk top
• Must not be exposed to perfumes or cigarette smoke
• Please brush the hair and close all clips when mailing back

All returns are inspected carefully. Any item that does not meet these conditions will be refused and shipped back at the buyer’s expense.

⸻

Return Shipping

The buyer is responsible for all return shipping costs. We strongly recommend using a trackable and insured service, as we cannot issue refunds for items lost or damaged in transit.

⸻

Refund Process
• Please contact us first for return approval. Returns without prior approval will not be accepted.
• Refunds are issued only after inspection of the returned item.
• If the item does not meet the conditions above, the return will be refused and shipped back at the buyer’s expense.

⸻

Cancellations

No cancellations are accepted once an order has been placed.
______________________________________________________

WARRANTY & REPAIR POLICY

At TressPerfection, each human hair topper and wig is carefully handcrafted using premium materials. Every piece is inspected multiple times before shipping to ensure exceptional quality. Because our products are handmade, small variations in hair pattern, density, or stitching are considered normal and are not defects.

💙 Limited Warranty

We offer a 3-month limited warranty from the delivery date.

This warranty covers only:

Manufacturing or craftsmanship issues (such as seam separation not caused by improper care).

Base construction flaws, including stitching irregularities that occur without external damage.

This warranty does not cover:

Normal wear and tear, including tangling, lace lifting, shedding from normal wear, dryness, frizz, or shedding due to daily use, product buildup, or heat styling.

Damage caused by coloring, toning, perming, or applying chemical treatments.

Alterations made after delivery (such as cutting, trimming, bleaching knots, thinning, or changing clips or parts).

Damage from incorrect washing, exposure to high temperatures, or failure to follow our care instructions.

Any damage caused by external factors, including weather, swimming, or sleeping in the piece.

To qualify for warranty evaluation, you must contact us within 3 months of delivery, include clear photos, and describe the issue in detail. Our team will assess whether it qualifies as a manufacturing defect. If it does, we will either repair or replace the piece at our discretion.

TressPerfection reserves the right to deny warranty claims if the issue results from misuse, neglect, or alterations. The final decision regarding warranty coverage rests solely with our quality control team.

💇‍♀️ Repair & Refresh Services

After the warranty period, we’re happy to continue caring for your piece through our professional Repair & Refresh Services, available for a service fee depending on the work required.

These services include:

Re-ventilation (adding new hair to thinning or worn areas)

Base reinforcement or PU perimeter restoration

Clip or comb replacement

Deep conditioning, detangling, and hydration treatments

Color refresh or tone correction (at customer request)

All repair or refresh work is handled with the same care as our original production. Before starting, we’ll provide a quote based on photos and the condition of your piece.

Please note:

We cannot guarantee repair results for hair pieces that have been colored, chemically treated, or significantly altered by a third party.

Repair timelines vary depending on the extent of the work.

Return shipping costs (to and from our studio) are the customer’s responsibility unless otherwise stated.

⚠️ Important Notice

Hairpieces are delicate, high-end products intended for careful use. To maintain your warranty and extend the lifespan of your piece, please follow our official Care Instructions included with your order.

Improper use, neglect, or unauthorized alterations void the warranty immediately. TressPerfection is not responsible for damages caused by external salons, stylists, or third-party services.