Final Sale & Returns Policy
All items on sale are final sale. All products purchased with any type of discount or marked as sale — including synthetic pieces, accessories, and services — are final sale and not eligible for return or exchange. No exceptions.
All other items — including pre-loved pieces, synthetic wigs, toppers, extensions, accessories, virtual consultations, and any additional services such as cutting, coloring, styling, or customization — are also final sale and not eligible for return or exchange. No exceptions.
For any other eligible pieces (only if explicitly approved in writing prior to return), all returns must be approved in advance. Approved returns are subject to a 35% restocking fee and will be issued store credit only.
Store credit will be provided in the form of a personalized coupon code for the exact approved amount after the returned item has been received and inspected. Store credit cannot be combined with other sales or discounts, must be used within 30 days, is valid for one-time use only, and cannot be extended, reissued, exchanged for cash, or refunded. No exceptions.
Shipping Responsibility
Once the shipping carrier scans and accepts the package, delivery timelines and transit handling are the responsibility of the carrier. TressPerfection is not responsible for carrier delays, misdeliveries, or lost shipments.
Pictures of FARA 22, 18” curled, 22” straight
✨ Customizable Option Available! ✨
This piece can also be custom made with European human hair, subject to hair availability. Please note that European hair has a higher cost and pricing will vary depending on length, density, and color selection.
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💎 Premium Layered Brazilian Human Hair Wig —5x5.5” Lace Top
Experience salon-quality beauty every day with this stunning layered wig, crafted from 100% premium Brazilian Virgin human hair. The lace front offers a natural hairline and allows versatile parting for effortless styling.
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🌿 Product Details
• Hair Type: 100% Premium Brazilian Virgin Human Hair
• Length: 18-26” inches
• Density: Medium (150%) for balanced volume and realism
• Cap Type: Lace Top — breathable, secure, and natural-looking. Silicone on nape and back
• Color: Warm bronde balayage
• Texture: Naturally smooth with soft body wave finish
• Parting: Free part — style center or side
• Cap Size: Average with adjustable straps, back strap, eartabs and combs
size Large cap only available in front lace 13x6
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✨ Features
• Realistic, hand-tied lace front for a natural hairline
• Natural movement, soft texture, and realistic shine
• Can be styled with heat (curling, straightening, etc.)
• Comfortable lightweight fit for daily wear
• Premium quality construction for long-lasting use
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💕 Ideal For
Those who want a natural, premium-quality human hair wig with realistic highlights and effortless style.
Perfect for everyday wear, special events, or hair loss solutions.
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🧴 Care Tips
• Use sulfate-free shampoo and conditioner.
• Wash gently every few weeks or as needed.
• Air dry to preserve softness and longevity.
• Store on a mannequin or hook to maintain shape.
Please note: custom color will be discussed with the client. Due to variations in lighting, temperature, and individual hair batches, even with the same dye formula, an exact 100% color match is not guaranteed. Slight differences may occur, but we do our best to get as close as possible.
Note on Color:
While we strive to present the most accurate colors, color variations may occur due to factors beyond our control, such as monitor calibrations, exposure to high temperatures, and manual dyeing processes. The same color may appear differently on various hair fibers or when purchased at different times. Color may also vary depending on the device used or the type of hair (e.g., synthetic vs. human hair).
RETURN & FINAL SALE POLICY
Returns — Non-Discounted Human Hair Pieces Only
Non-discounted human hair pieces only may be eligible for return within 2 days of delivery, for store credit (personalized coupon code) only, minus a 35% restocking fee.
To qualify, the item must be returned in exactly the same condition as received:
-Lace/front not cut, trimmed, or altered
-Not worn, used, or styled
-Not washed, conditioned, or exposed to heat tools
-No color changes, chemical treatments, or product buildup (hairspray, mousse, etc.)
-Tags, original packaging, and all included accessories (halo wires, clips, combs, etc.) must be returned with the piece
RETURN & FINAL SALE POLICY
Returns — Non-Discounted Human Hair Pieces Only
Non-discounted human hair pieces only may be eligible for return within 2 days of delivery, for store credit (personalized coupon code) only, minus a 35% restocking fee.
To qualify, the item must be returned in exactly the same condition as received:
-Lace/front not cut, trimmed, or altered
-Not worn, used, or styled
-Not washed, conditioned, or exposed to heat tools
-No color changes, chemical treatments, or product buildup (hairspray, mousse, etc.)
-Tags, original packaging, and all included accessories (halo wires, clips, combs, etc.) must be returned with the piece
Final Sale & Returns Policy
All items on sale are final sale. All products purchased with any type of discount or marked as sale — including synthetic pieces, accessories, and services — are final sale and not eligible for return or exchange. No exceptions.
All other items — including pre-loved pieces, synthetic wigs, toppers, extensions, accessories, virtual consultations, and any additional services such as cutting, coloring, styling, or customization — are also final sale and not eligible for return or exchange. No exceptions.
For any other eligible pieces (only if explicitly approved in writing prior to return), all returns must be approved in advance. Approved returns are subject to a 35% restocking fee and will be issued store credit only.
Store credit will be issued in the form of a personalized coupon code for the approved amount after the returned item has been received and inspected.
Store credit:
-Cannot be combined with other sales or discounts
-Must be used within 30 days
-Is valid for one-time use only
-Cannot be extended, reissued, exchanged for cash, or refunded
No exceptions.
Custom / Customized Orders
Custom toppers and wigs are final sale and are not eligible for refunds or returns for change of mind, color, size, or style. A custom piece is a bespoke product made specifically for an individual client.
If TressPerfection alters a stock piece at the customer’s request (including but not limited to custom color, balayage, cutting, thinning, or styling), the item is considered a Custom Order and is final sale.
Custom orders include, but are not limited to:
-Any cut (Signature Cut, Custom Cut, Thinning & Softening Cut)
-Custom color services
Important conditions (for evaluation only, if applicable):
-Piece must be returned in original condition as delivered
-No cuts, color, or cap adjustments (clips, combs, parts, etc.)
-No concealer applied to silk tops
-Must not be exposed to perfumes or cigarette smoke
-Hair must be brushed and all clips closed when mailed back
All returns are carefully inspected. Any item that does not meet these conditions will be refused and returned at the buyer’s expense.
Return Shipping
The buyer is responsible for all return shipping costs. We strongly recommend using a trackable and insured shipping method, as we cannot issue store credit for items lost or damaged during return transit.
Store Credit Process
You must contact us first for return approval. Returns sent without prior approval will not be accepted.
Store credit (personalized coupon code) is issued only after inspection of the returned item.
If the item does not meet the return conditions, it will be refused and returned at the buyer’s expense.
Cancellations
No cancellations are accepted once an order has been placed.
WARRANTY & REPAIR POLICY
Each TressPerfection human hair topper and wig is handcrafted using premium materials and inspected multiple times prior to shipping. Due to the handmade nature of our products, minor variations in hair pattern, density, or stitching are normal and do not constitute defects.
This warranty applies only to new, unused hair pieces branded TressPerfection and does not apply to pre-loved items, discounted items, synthetic pieces, accessories, or any items altered after delivery.
Limited Warranty
We offer a 1-month limited warranty from the delivery date.
This warranty covers manufacturing or craftsmanship defects only, including:
-Seam separation not caused by improper handling
-Base construction flaws or stitching issues not caused by external damage
This warranty does not cover:
-Normal wear and tear (tangling, shedding, dryness, frizz, lace lifting)
-Damage from coloring, toning, perming, or chemical treatments
-Alterations made after delivery (cutting, thinning, bleaching knots, moving clips, etc.)
-Improper washing, excessive heat, or failure to follow care instructions
-Damage from swimming, sleeping in the piece, or environmental exposure
-Damage caused by third-party salons or stylists
To request warranty evaluation, you must contact us within 1 month of delivery and provide clear photos and a detailed description. If approved, the piece will be repaired or replaced at our discretion.
TressPerfection reserves the right to deny warranty claims resulting from misuse, neglect, or alterations. Final determination rests with our quality control team.
Repair & Refresh Services
After the warranty period, we offer professional Repair & Refresh Services for a service fee, including:
-Re-ventilation
-Base reinforcement or PU restoration
-Clip or comb replacement
-Deep conditioning and hydration
-Color refresh or tone correction (upon request)
Repair timelines vary. Shipping costs to and from our studio are the customer’s responsibility unless otherwise stated.
Shipping Responsibility
Once the shipping carrier scans and accepts the package, delivery timelines and transit handling are the responsibility of the carrier. TressPerfection is not responsible for carrier delays, misdeliveries, or lost shipments.
⚠️ Important Notice
Hairpieces are delicate, high-end products intended for careful use. To maintain your warranty and extend the lifespan of your piece, please follow our official Care Instructions included with your order.
Improper use, neglect, or unauthorized alterations void the warranty immediately. TressPerfection is not responsible for damages caused by external salons, stylists, or third-party services.
